The National Police will now issue ID cards and passports immediately in Calpe thanks to the new mobile units recently incorporated. These are Integral Documentation Vehicles (VIDOC), launched by the Directorate General of the Police to improve the efficiency and accessibility of digital public services for citizens and businesses.
This morning, the new VIDOC vehicle arrived in Calpe to issue and renew ID cards and, for the first time, passports, as until now this document could only be issued at police stations, meaning that Calpe residents had to travel to Dénia or Benidorm. In addition, they have been able to obtain these documents instantly, which is a complete novelty, since the Mobile Unit that came to Calpe to issue ID cards from time to time had to return a second day to deliver the National Identity Document to its holder.
The VIDOC vehicle is scheduled to visit Calpe every month from 9.30 am to 1 pm. The next session will be on 12 June and anyone interested should go to the Citizen Service Office in advance to make an appointment. Citizens should also bear in mind that card payments will not be available, as the vehicles are not equipped with card readers, so fees must be paid in cash.
"The arrival of the VIDOC vehicle is a major step forward for Calpe. Our residents can obtain both their ID card and passport without leaving the municipality and, what's more, in a single visit, which is particularly beneficial for the elderly and those with mobility difficulties. We would like to thank the Directorate General of Police for launching this service, which brings the administration closer to the public," said Paqui Solivelles, Councillor for the Citizen Services Office.