The General Director of Social and Health Management, José Vicente Anaya, visited Calpe this morning to officially announce that the town has been chosen, along with Benigánim and Alcora, as pilot municipalities for the implementation of the Single Social History computer system.
This project, with a cost of more than 4 million euros and which should be implemented in all the municipalities of the Valencian Community by the end of 2026, aims to bring together health and social services records, creating a common space to avoid bureaucracy and improve citizen care.
It is an instrument that will enable the relationship between the primary care and social care levels, with the aim of achieving continuity and complementarity of interventions and providing a better service to citizens. Social History will make it easier for health and social services professionals to plan the diagnosis, design personalized social intervention plans and individual care and diagnosis plans.
It is a computer system that will share information and optimise the management of human and material resources, maximise the efficiency of the work of social and health professionals by avoiding unnecessary repetitive tasks, obtaining information that already exists in the system, sharing information, etc. The aim of this system is to facilitate the coordination of all the actions of the professionals involved in the processes of social intervention and the improvement of social care and other protection systems.
Three municipalities have been chosen to start the project, one in each province and of different population ranges. In the coming weeks, implementation will begin with a training plan for the staff of the Social Services departments.
The mayoress, Ana Sala, thanked Calpe for being chosen and added that ‘it will be an effort for the Department of Social Services, but it is a challenge to be pioneers in a project like this that will improve citizen care and unify diagnoses. Calpe is going to be a reference in social care’.
The General Director of Social and Health Management, José Vicente Anaya, announced that ‘it is the start of something very big, it will be a before and after in the Social Services of the Valencian Community because it will allow throughout the territory to standardise diagnoses and achieve the most appropriate and personalised intervention. It will make it possible to detect vulnerability factors, carry out medication or benefit follow-ups, cross-reference data, etc. The system will provide data to plan social policies and show the reality of the Valencian Community’.
The Councillor for Social Services, Itziar Doval, stressed that ‘this designation is a recognition of the work done by the Department of Social Services of Calpe Town Council, a work that often goes unnoticed due to confidentiality requirements’.